👋 Hi, I'm Ryan J. Daley
👋 Hi, I'm Ryan J. Daley
I have a background in Industrial Design which gives me an edge on empathetic research and understanding my user. I specialize in problem solving and understanding business needs and requirements while increasing user engagement and conversion rates.
I have a background in Industrial Design which gives me an edge on empathetic research and understanding my user. I specialize in problem solving and understanding business needs and requirements while increasing user engagement and conversion rates.
Builder Portal Redesign
~
5
minute read
CenterPoint Energy
Redesigned a one-size-fits-all contractor portal into a segmented, rule-aware platform that reduced scheduling errors and improved internal coordination across five states.
Lead UX Designer
Responsive Web
Fewer Scheduling Mistakes
Icrease in Satisfaction Rating
Faster Onboarding Time
Builder Portal Redesign
~
5
minute read
CenterPoint Energy
Redesigned a one-size-fits-all contractor portal into a segmented, rule-aware platform that reduced scheduling errors and improved internal coordination across five states.
Lead UX Designer
Responsive Web
Fewer Scheduling Mistakes
Icrease in Satisfaction Rating
Faster Onboarding Time
Builder Portal Redesign
~
5
minute read
CenterPoint Energy
Redesigned a one-size-fits-all contractor portal into a segmented, rule-aware platform that reduced scheduling errors and improved internal coordination across five states.
Lead UX Designer
Responsive Web
Fewer Scheduling Mistakes
Icrease in Satisfaction Rating
Faster Onboarding Time
Builder Portal Redesign
~
5
minute read
CenterPoint Energy
Redesigned a one-size-fits-all contractor portal into a segmented, rule-aware platform that reduced scheduling errors and improved internal coordination across five states.
Lead UX Designer
Responsive Web
Fewer Scheduling Mistakes
Icrease in Satisfaction Rating
Faster Onboarding Time
ClearPath Redesign
~
7
minute read
CenterPoint Energy
Transformed a confusing residential request form into a guided, AM/PM-scheduling experience with dynamic service flows—resulting in faster submissions and fewer support calls.
Senior UX Designer
Responsive Web
Less Calls to Customer Service
Faster Scheduling
Increased Customer Satisfaction
ClearPath Redesign
~
7
minute read
CenterPoint Energy
Transformed a confusing residential request form into a guided, AM/PM-scheduling experience with dynamic service flows—resulting in faster submissions and fewer support calls.
Senior UX Designer
Responsive Web
Less Calls to Customer Service
Faster Scheduling
Increased Customer Satisfaction
ClearPath Redesign
~
7
minute read
CenterPoint Energy
Transformed a confusing residential request form into a guided, AM/PM-scheduling experience with dynamic service flows—resulting in faster submissions and fewer support calls.
Senior UX Designer
Responsive Web
Less Calls to Customer Service
Faster Scheduling
Increased Customer Satisfaction
ClearPath Redesign
~
7
minute read
CenterPoint Energy
Transformed a confusing residential request form into a guided, AM/PM-scheduling experience with dynamic service flows—resulting in faster submissions and fewer support calls.
Senior UX Designer
Responsive Web
Less Calls to Customer Service
Faster Scheduling
Increased Customer Satisfaction
Asset Investment Strategy (AIS)
~
8
minute read
CenterPoint energy
Streamlined a complex proposal scoring tool by improving question management, template creation, and multi-project submission flows—making billion-dollar investment decisions more accurate and aligned with leadership goals.
Senior UX Designer
Responsive Web
Faster submission-to-approval time
Eduction in scoring inconsistencies
Proposals submitted as group
Asset Investment Strategy (AIS)
~
8
minute read
CenterPoint energy
Streamlined a complex proposal scoring tool by improving question management, template creation, and multi-project submission flows—making billion-dollar investment decisions more accurate and aligned with leadership goals.
Senior UX Designer
Responsive Web
Faster submission-to-approval time
Eduction in scoring inconsistencies
Proposals submitted as group
Asset Investment Strategy (AIS)
~
8
minute read
CenterPoint energy
Streamlined a complex proposal scoring tool by improving question management, template creation, and multi-project submission flows—making billion-dollar investment decisions more accurate and aligned with leadership goals.
Senior UX Designer
Responsive Web
Faster submission-to-approval time
Eduction in scoring inconsistencies
Proposals submitted as group
Asset Investment Strategy (AIS)
~
8
minute read
CenterPoint energy
Streamlined a complex proposal scoring tool by improving question management, template creation, and multi-project submission flows—making billion-dollar investment decisions more accurate and aligned with leadership goals.
Senior UX Designer
Responsive Web
Faster submission-to-approval time
Eduction in scoring inconsistencies
Proposals submitted as group
Scaling CenterPoint’s Design System
~
5
minute read
CenterPoint Energy
Built and scaled an ADA-compliant design system on top of PrimeNG, unifying brand, spacing, and color tokens while supporting custom component needs across multiple internal teams.
Senior UX Designer
Angular Code and Figma
Reduction in UI-related QA tickets
Faster design-to-dev handoff time
Adoption across internal tools
Scaling CenterPoint’s Design System
~
5
minute read
CenterPoint Energy
Built and scaled an ADA-compliant design system on top of PrimeNG, unifying brand, spacing, and color tokens while supporting custom component needs across multiple internal teams.
Senior UX Designer
Angular Code and Figma
Reduction in UI-related QA tickets
Faster design-to-dev handoff time
Adoption across internal tools
Scaling CenterPoint’s Design System
~
5
minute read
CenterPoint Energy
Built and scaled an ADA-compliant design system on top of PrimeNG, unifying brand, spacing, and color tokens while supporting custom component needs across multiple internal teams.
Senior UX Designer
Angular Code and Figma
Reduction in UI-related QA tickets
Faster design-to-dev handoff time
Adoption across internal tools
Scaling CenterPoint’s Design System
~
5
minute read
CenterPoint Energy
Built and scaled an ADA-compliant design system on top of PrimeNG, unifying brand, spacing, and color tokens while supporting custom component needs across multiple internal teams.
Senior UX Designer
Angular Code and Figma
Reduction in UI-related QA tickets
Faster design-to-dev handoff time
Adoption across internal tools
© 2025. All rights Reserved.
© 2025. All rights Reserved.
© 2025. All rights Reserved.
© 2025. All rights Reserved.